Book cover of Great Work by David Sturt

David Sturt

Great Work

Reading time icon15 min readRating icon4.1 (576 ratings)

“What is one way your work could make a positive impact on someone else's life?”

1. Rethink Your Job as a Means to Help Others

Most people dive into work with their heads down, focused on completing tasks without fully understanding the impact they have on others. This narrow view often limits how meaningful their work feels. By shifting focus to see how your role benefits others, you can create greater value and find deeper satisfaction.

When a hospital janitor reframes their job, they might realize their cleaning isn’t just about hygiene but also about creating a calming environment for patients. This shift in perspective transforms mundane tasks into work that contributes to well-being. Reframing is about connecting with how your work serves a larger purpose.

Understanding who's affected by your job can help you find a positive ripple effect. Whether it’s a product you create or a service you provide, your effort has the power to shape emotions and experiences. Start by imagining how your work impacts others and adapt accordingly—small changes can make a big difference.

Examples

  • A janitor strives to work quietly around hospital patients’ rooms, recognizing their need for peace.
  • A teacher sees beyond the curriculum, delivering lessons that inspire lifelong curiosity.
  • Designers improve product usability, making technology simpler for people with disabilities.

2. Build on What's Already Working

Every breakthrough stands on the shoulders of previous successes. Great work often adds to or tweaks established ideas. Instead of reinventing the wheel, focus on how you can take something good and elevate it.

Ted Geisel, famously known as Dr. Seuss, was tasked with creating a children's book using only 225 simple words. Instead of resisting this limitation, he used it as a springboard for creativity, leading to the creation of The Cat in the Hat. His work modernized children’s literature by combining fun rhymes with educational content.

Constraints can inspire breakthroughs, encouraging you to do more with less. By embracing limits and asking, "What can I tweak or improve?" you’ll find ways to innovate with the tools and ideas already available to you.

Examples

  • Dr. Seuss turned limited word options into rhythmic, engaging stories for kids.
  • Apple’s original iPhone combined a phone, music player, and internet device rather than creating a new function from scratch.
  • Netflix reimagined DVD rentals by creating streaming services at a time when DVDs weren’t convenient for everyone.

3. Powerful Work Starts with the Right Questions

Asking why things are the way they are can lead to brilliant innovations. Curiosity, combined with persistence, unlocks new opportunities that may seem invisible at first glance.

When Edwin Land’s three-year-old daughter asked why she couldn’t see her photo immediately, her question sparked the creation of instant photography. Land didn’t stop with a simple explanation. Instead, he saw her curiosity as a problem worth solving and started exploring a way to make photos develop instantly.

The “right” questions prompt exploration and creativity. They help you reimagine what’s possible and uncover ideas others may not have considered. Begin by challenging the norm and staying open to whatever solutions emerge—even those from unexpected places.

Examples

  • A child’s question about photo delays spurred Edwin Land to invent the Polaroid.
  • Henry Ford asked how he could mass-produce cars affordably, leading to the assembly line.
  • Modern meal kit companies asked, “What if grocery shopping could be combined with pre-measured ingredients for cooking?”

4. Value in Seeing Things for Yourself

Sometimes the best solutions come from stepping away from your desk and seeing challenges up close. When we look directly at the problem, we can discover nuances that might otherwise be missed.

Netflix’s mail-based DVD business faced major losses because sorting machines kept damaging their discs. Instead of speculating from afar, co-founder Jim Cook visited the sorting office. By observing the process firsthand, he saw the need for sturdier envelopes that could withstand mail machines.

This hands-on approach allows you to tap into new ways of solving old problems. By looking closely at patterns, environments, and workflows, you can spot the small adjustments needed to make big changes.

Examples

  • Netflix solved a financial issue with redesigned envelopes after visiting a mail facility.
  • Amazon uses data from past purchases and searches to predict and recommend new products to users.
  • A chef studies market trends to reintroduce forgotten recipes, leading to culinary trends.

5. Step Outside Your Usual Circle for Better Ideas

Most people spend the majority of their conversations talking to their closest friends or colleagues. While these discussions are comforting, they often reinforce the same thoughts and perspectives. By speaking with people outside your usual group, you invite fresh ideas that can invigorate your creativity.

Sharing ideas with a broader network—people in different industries, for example—can introduce you to unexpected viewpoints. These “outsiders” might spot issues or solutions that your usual circle missed, simply because they see things differently.

The key is to present your work in a way that encourages others to share honest feedback. Offering others the opportunity to contribute creates exchanges that enrich both your ideas and theirs.

Examples

  • Seeking feedback from acquaintances rather than loyal friends can push your ideas in new directions.
  • Entrepreneurs test their product concepts by presenting them to random strangers for unbiased feedback.
  • A writer workshops their manuscript with people outside their core readers to catch blind spots.

6. Tinker With Ideas Before Acting

Ideas are raw material, and it’s essential to refine them before bringing them to life. This step ensures your work is meaningful and resonates with your audience.

Adding small, impactful touches can transform an idea. Consider the rolling suitcase: at first a simple suitcase, the addition of wheels turned it into a revolutionary travel tool. But sometimes, simplifying is the trick. Apple’s iPod became iconic when it removed unnecessary buttons, creating a design that felt intuitive and fresh.

Brainstorm possibilities, then carefully examine which changes make your idea better or easier to love. Whether you add something, remove barriers, or harmonize different aspects, every tweak should serve a purpose.

Examples

  • Apple’s scrolling wheel simplified the MP3 player while improving its design appeal.
  • The addition of wheels made heavy luggage easier to carry.
  • Filmmakers experiment with special effects or scripts before finalizing scenes.

7. Great Work Isn’t Done Until It Makes an Impact

Finishing a project doesn’t mean stopping; delivering something worthwhile requires continued effort, focus, and adaptation. Great work lives in how others use it, not just what you create.

This lesson became key for Kevin Systrom and Mike Krieger, creators of Instagram. Their first app idea, Burbn, failed because users didn’t find its features practical. Recognizing a small portion of users loved its photo-sharing function, they simplified the product, added filters, and focused on photography. The result? Instagram’s massive success.

Adopting a growth mindset means learning from setbacks and seeing nothing as "final." Instead of giving up after a failure, treat it as a clue for what to fix and improve.

Examples

  • Instagram pivoted to photo-sharing after its original app failed.
  • Dyson’s famous vacuum cleaner came after over 5,000 prototypes.
  • A struggling restaurant adjusts its menu based on repeated customer feedback.

8. Use Constraints as Creativity Drivers

Instead of seeing limits as roadblocks, embrace them as frameworks for innovation. Ted Geisel created a groundbreaking children's story while working with only 225 pre-approved words—a challenge that pushed his imagination further. Constraints clarify your focus and help you find new opportunities within boundaries.

Examples

  • Writers create richer stories within strict word counts.
  • Small startup budgets foster creative marketing.
  • Developers design minimalist apps with maximum appeal.

9. Align Ideas with Real Needs

Great ideas tap into what people love, not just what looks inventive. Listen to users' needs and desires to craft something that resonates deeply and solves actual problems.

Examples

  • Whirlpool added top-loading washers after analyzing past trends.
  • Polaroid cameras answered the desire for instant gratification.
  • Uber simplified urban travel, addressing pain points in the taxi experience.

Takeaways

  1. Practice reframing your work by imagining how it benefits people and society.
  2. Engage with people outside your circle to invite fresh viewpoints and ideas.
  3. Refine your ideas with careful adjustments, embracing simplicity or new additions as needed.

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