Book cover of Marketing Made Simple by Donald Miller

Donald Miller

Marketing Made Simple

Reading time icon10 min readRating icon4.3 (2,206 ratings)

Even the best product won't sell itself—marketing builds the bridge between your offering and your audience.

1. Marketing Sparks Curiosity and Action

Effective marketing starts with creating curiosity, followed by enlightening potential customers, and finally guiding them to take action. Think of marketing as a journey you lead customers through.

Initially, pique their interest with a visual hook or an intriguing message. This could be an eye-catching ad or a friend's strong recommendation. Once you have their attention, it's time to engage their mind. Explain how your product or service solves a specific problem or makes life better. In the end, close the loop by providing a call to action—make it easy for them to buy, sign up, or engage.

Skipping any part of this process can create gaps in your marketing funnel. For instance, even if a product solves a pressing problem for customers, the absence of an effective call to action might mean they never make the purchase.

Examples

  • A bookshop creates curiosity with a bold window display featuring bestsellers.
  • An auto company enlightens buyers with a video showing unique safety features.
  • Websites with simple "Buy Now" buttons drive action effectively.

2. The Power of a One-Liner

A short, clear one-liner cuts through confusion and grabs attention instantly. A good one-liner defines a problem, offers a solution, and hints at a result.

Imagine you're selling an energy drink. Your one-liner could be, "Feeling drained? Our energy drink keeps you focused all day, every day." It identifies customer fatigue, presents the drink as the answer, and promises the benefit of all-day energy. This approach works because it addresses people's pain points while showing them the upside.

The one-liner also serves as a versatile tool. Use it on business cards, email signatures, or in conversations with potential customers. It’s your business pitch, boiled down to its essence.

Examples

  • Restaurants could use "Hungry? We deliver fresh and healthy meals in 30 minutes."
  • Fitness apps might pitch, "Struggling to stay fit? Get daily 10-minute workouts tailored to you."
  • An online tutoring service could go with "Frustrated with math? We make students master algebra."

3. Simplify Your Website to Succeed

A cluttered website drives people away; a clear one keeps them engaged. Focus on making your homepage a straightforward sales engine.

Ensure visitors understand three things immediately: what the business offers, how it benefits them, and what steps to take next. Start with a bold header that encapsulates your value, followed by a simple call to action like "Sign Up Today." Add a short section highlighting product benefits to sustain interest, and include user testimonials to establish trust further down.

A great website serves as a guide rather than a guessing game. The user should see an easy, logical path leading straight to conversion—like following signs to find the exit in a parking garage.

Examples

  • A meal kit site features "Get Dinner Delivered" at the top and a "Start Now" button prominently displayed.
  • SaaS platforms often showcase testimonials near their "Try For Free" links.
  • E-commerce sites use breadcrumbs and filters to simplify the shopping journey.

4. Generate Leads with Valuable PDFs

Every business needs email contacts to nurture, and offering something helpful in exchange is the best way to build that list.

Free PDFs, guides, or whitepapers work wonders here. Imagine owning a bakery: create a downloadable "10 Easy Dessert Recipes" guide. People share their email addresses to access the download, and now you have direct access to potential customers. Be sure these PDFs or guides provide real value and are easy to understand.

The goal is to attract people who are genuinely interested in what you offer. These leads represent people already primed to hear about your products, making subsequent marketing efforts more effective.

Examples

  • Realtors share “Top 5 Tips for Selling Your Home Quickly” PDFs.
  • Bike shops offer a downloadable "Cyclist's Maintenance Checklist."
  • Fitness trainers distribute “10 Best Stretches to Avoid Injury” guides.

5. Build Trust Through Email Nurturing

Marketing, like relationships, takes time. Building trust with your audience through consistent, helpful email content keeps you on their radar.

Start with a nurturing sequence. Send weekly tips, success stories, or updates that reinforce your brand's value. Then, transition to action-oriented emails. For instance, after a few weeks of sharing insights on fitness, a gym might include a limited-time membership offer.

Keep emails conversational and brief. Use subject lines that spark curiosity and end every email with a clear next step, such as “Sign Up Here.”

Examples

  • A clothing brand shares outfit ideas before sending sales coupons.
  • A tech firm shares client case studies before upselling services.
  • Restaurants might highlight recipes and then promote tasting events.

6. Success in Six Marketing Meetings

Breaking a campaign into manageable steps can demystify the entire process. Six structured meetings let you tackle one task at a time.

Start with setting goals and timelines. Continue with sessions to craft a defining one-liner and wireframe for your website. Next, dedicate time for lead magnets, email strategies, and a full review of the pipeline. Wrap up with a follow-up meeting to analyze outcomes and refine tactics.

Dividing tasks into smaller goals ensures focus and reduces overwhelm while allowing room for continuous improvement.

Examples

  • An e-commerce team creates goals for traffic and conversion during the first meeting.
  • A startup outlines their first online course during their second.
  • A nonprofit builds a campaign timeline during its initial sessions.

7. Marketing is Like Modern Dating

Selling to customers parallels dating: it requires patience, trust, and meaningful interaction. Just as rushing to propose on a first date would backfire, bombarding new leads with hard sales pitches can drive them away.

Engage in meaningful communication over time, like sending educational content or exclusive offers. The gradual approach makes the customer feel understood and valued rather than targeted.

Emphasizing rapport helps forge long-term connections, turning followers into buyers and later into loyal repeat customers.

Examples

  • Clothing brands invite users to style surveys before showing personalized products.
  • Language learning apps offer free lessons before pitching premium upgrades.
  • Travel companies provide destination blogs before advertising package deals.

8. Connect Problem-Solvers with Solutions

Every product thrives on presenting itself as a solution. Show customers how your product makes their lives easier, better, or more enjoyable.

With clear problem-solving messaging, you go beyond explaining your product—you demonstrate its direct relevance. Highlight how your service bridges gaps in customers’ needs, whether that’s saving them time, money, or stress.

Understanding this basic principle elevates your storytelling, emphasizing benefits and outcomes rather than just features.

Examples

  • A budget app targeting “overspending habits” in its messaging.
  • Streaming platforms promoting “never run out of things to watch.”
  • Fitness apps promising “a fitter, happier you in just 10 minutes daily.”

9. The Call to Action Closes the Loop

Never forget to ask for the sale. Whether it's a “Buy Now” button or a “Call for Consultation” pop-up, customers need clarity on what to do next.

Make calls to action bold and appealing but not pushy. Combine them with a compelling reason to act immediately (“Limited Time Offer” or “50% Off for Signups Today”) to strike urgency.

Without a clear call to action, even the best campaigns can fizzle. Always leave potential buyers with a decisive choice.

Examples

  • Banner ads feature “Shop Now” buttons linking directly to checkout.
  • Subscription services highlight discounts for 24-hour deals.
  • Email campaigns include “Subscribe Now” links at the end.

Takeaways

  1. Craft your business's one-liner by focusing on a problem, a solution, and an outcome.
  2. Ensure your website passes the "grunt test" by making it clear and actionable.
  3. Nurture leads with value-packed emails before presenting an offer.

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