Every word you write can either push someone away or pull them in. Copywriting is the art of making them lean forward.
1. Focus on the Reader’s Emotions, Not Yours
Good copywriting speaks directly to the reader’s heart. It’s not about telling the audience how you feel; it’s about evoking their feelings. Emotions drive decisions, whether it’s buying a product, signing up for a service, or even feeling connected to a brand.
If you’re sharing a discount offer, avoid phrases like “We’re thrilled to offer you...” Instead, use terms like “exclusive,” “limited-time,” or “members-only.” These convey scarcity and make the reader feel like they’re getting special treatment. It’s about what resonates with the customer, not your own excitement.
The wrong language, like calling a 10% discount “amazing,” can come off as insincere. Readers recognize exaggeration and may feel patronized. By choosing words that create anticipation and value, you’ll subtly nudge them toward the desired action.
Examples
- Use “For a limited time, you can save 10% now” versus “We’re excited to offer this discount.”
- Replace “You’ll be amazed at our prices” with “Become one of our valued insiders and enjoy exclusive deals.”
- “Experience the opportunity to upgrade your travel experience” taps into emotion better than “Try our economy upgrade.”
2. Creativity Comes from Writing and Experimenting
Creativity in copywriting isn’t just about cracking jokes or being witty. It's about using imagination to solve communication problems. Gaining inspiration requires constant practice, experimentation, and an open mind.
Writing consistently strengthens your creative edge. Explore different kinds of writing—keep journals or create short stories. Reading fiction also shines a light on human behavior, which helps when writing emotionally resonant copy. Fictional characters teach us about love, ambition, grief, and humor—universal emotions that readers respond to.
Breaking out of rigid thinking patterns is critical too. Read stories that take you outside your comfort zone. Challenge your own biases. Discovering new perspectives enriches your creativity, enabling you to connect more powerfully with your audience.
Examples
- Build empathy for your audience by reading novels with characters very different from you.
- Re-energize creativity by journaling daily about topics unrelated to work.
- Reflect on whether you avoid unfamiliar ideas, then read something challenging to broaden your perspective.
3. Writing for Mobile and Social Media Requires New Tactics
Writing for smartphones and social platforms is different from crafting email marketing or blog posts. On screens where space is small and attention is fleeting, your message must immediately stand out and be easy to consume.
Mobile readability matters. Things that look like short paragraphs on paper can appear overly dense on a tiny screen. Keep paragraphs short, sentences concise, and key messages at the start. This prevents what feels like endless scrolling.
Tone is another factor. While formal language may suit some brands, social channels thrive on engaging, human, and conversational styles. That authenticity helps create trust, which is crucial for readers on platforms like Twitter or Instagram.
Examples
- Rewrite “Our product’s benefits include...” into “Switch to X. Get smoother skin fast.”
- Break large text into one-or-two-sentence paragraphs for better readability on phones.
- Use casual, approachable language: “Hey! Ready to save money?” instead of “Dear potential client, we invite you to view savings information.”
4. Curiosity, Secrets, and Stories Hook Your Audience
Want readers to pay attention? Give them a reason to care. Whether it’s a juicy secret, a compelling mystery, or a relatable story, sparking interest is one of the most effective tools in your copywriting toolbox.
Techniques like curiosity and exclusivity are irresistible when done right. Readers love feeling like they're discovering something hidden or private. Stories work especially well because humans are hardwired to respond emotionally to narrative structures.
Use a storytelling framework with four parts: protagonist (who the story is about), problem (what they face), journey (what happened next), and resolution (how things turned out). These evoke emotion and keep readers hooked until your message lands.
Examples
- “Discover the shocking step this startup took to beat large corporations” ignites curiosity better than “Startup success tips.”
- Highlight benefits while sharing a secret: “Top gardeners love this, but they’ll never talk about it publicly.”
- Tell a tale: “Dan’s running shoes broke mid-marathon. What saved him? X insoles—the choice of champions.”
5. Flatter Their Ego
People love feeling special. By subtly appealing to your reader’s sense of self-worth, you can make your copy feel personal and precious. When customers are directly addressed through flattery, they’re more likely to engage.
Replace generic greetings with specifics. Instead of opening a pitch with “Dear customer,” try something tailored: “For professionals clocking in countless flights, here’s a membership designed for you.” Suddenly, it feels relevant and exclusive.
Ego can also be subtly stroked through acknowledgment of skills, expertise, or taste. “Discerning buyers like you” makes the reader feel validated and reinforces their desire to emotionally invest in your product.
Examples
- Use “Because top managers demand efficiency...” for HR software pitches.
- Target avid travelers with compliments: “For frequent flyers like you who demand comfort.”
- Elevate the audience: “This watch is designed for leaders redefining excellence.”
6. Aristotle's Persuasion Framework Still Works Today
Ancient wisdom has modern applications. Aristotle’s three methods of persuasion—ethos (credibility), pathos (emotion), and logos (logic)—can apply to virtually any form of communication, and certainly to copywriting.
Appealing to ethos means establishing why the reader should trust you. For instance, highlight extensive research or client testimonials. Pathos involves tugging at the reader's emotions, while logos focuses on factual evidence.
When all three elements are aligned, your message becomes almost irresistible. Think of ethos as building the platform, pathos as drawing the crowd, and logos as clinching the deal through undeniable proof.
Examples
- Establish ethos: “Used by over 1 million professionals worldwide.”
- Deploy pathos: “Picture having stress-free mornings, thanks to our breakfast kits.”
- Back up with logos: “Studies show this helmet reduces injury risk by 40%.”
7. Avoid Overused Cliches—Be Fresh
Cliche phrases might feel tempting, but they undermine originality and dilute persuasive messaging. Writing should feel inspired and fresh, not predictable or recycled.
Effective copy avoids defaulting to “cutting-edge solutions” or “exciting new features.” Instead, describe what’s innovative about the product directly, and in an unexpected way. Engaging words keep attention longer and get stronger responses.
Misusing or overusing certain terms like “literally” can jar readers rather than pull them in. Stick to accurate, specific language and leave space for stories or drama to convey impact.
Examples
- Replace “state-of-the-art design” with “crafted with sleek aluminum for unmatched style.”
- Revitalize “now more than ever” with something genuine: “Today, flexibility defines success.”
- Swap empty cliches for memorable phrases tailored to the customer’s experience.
8. Focus on Clarity, Not Grammatical Perfection
While grammar is necessary, strict adherence to overly rigid rules can prevent effective communication. Words that spark emotional resonance or enhance readability often bend traditional language norms.
Take taglines like "Think Different" or “Write Clever.” Neither follows formal grammar rules, yet both communicate effectively. Avoid letting pedantic fears stifle creativity—or worse, formatting ideas into lifeless slabs.
Clarity, flow, and emotional impact always come first in copywriting. Breaking rules knowingly can heighten style without diminishing credibility.
Examples
- Craft concise, vivid imperatives, such as "Start Fresh" rather than “Commence anew.”
- Feel free to split an infinitive, like “Learn to truly enjoy saving time.”
- Play with casually crafted sentence fragments: “Bold. Clean. Endless opportunity.”
9. Rhythm and Repetition Deepen Impact
Good writing has rhythm—it isn’t just about what you say, but how it sounds. Pacing, repetition, and lyrical word choices give your copy personality and draw readers into your narrative flow.
Repetition emphasizes key points and makes them unforgettable. Instead of listing a feature once, cycle back to it with different phrasing for greater emotional weight.
Developing flow takes practice. Read your work aloud to test whether it's smooth and easy to follow, making tweaks where it feels stiff.
Examples
- Repeat rhythmic phrases: “Are you hungry for success? Ready to rise? Passionate about the future? Let’s get started.”
- Alternate descriptive word sizes for flow: “Reliable. Efficient. Astonishingly quiet.”
- Experiment with sentence lengths to create pacing—short punches mixed with longer builds.
Takeaways
- Write empathetic copy by focusing on what motivates readers emotionally, and tailor your tone to fit the audience and platform.
- Revitalize your writing by practicing daily, exploring unfamiliar perspectives, and experimenting with language styles.
- Use storytelling, curiosity triggers, and ego appeals to keep readers engaged and invested in your message from start to finish.