Book cover of Profit from the Positive by Margaret Greenberg

Margaret Greenberg

Profit from the Positive Summary

Reading time icon27 min readRating icon4 (136 ratings)

Have you ever wondered if being a good leader means pushing harder or inspiring smarter? This book shows you how to lead effectively and positively, without adding stress or sacrificing results.

1. Plan Ahead to Boost Productivity

Being productive starts with good planning, as it lets you manage time and tasks more effectively. When people decide in advance when, where, and how they’ll tackle work, their chances of success improve significantly. Making plans doesn’t only count for big projects; even small tasks benefit from this technique.

Psychologist Peter Gollwitz demonstrated the power of planning through a study where students were asked to submit a Christmas report by a specified date. The group that created a clear plan about when and where they would write the report had a submission rate more than double that of the control group. Plans provide clarity, reduce procrastination, and create accountability.

Additionally, creating positive habits helps productivity. Developing routines like checking email at specific intervals or scheduling uninterrupted work time can foster focus. Positive behavior becomes a habit when practiced consistently, reducing stress and chaos over the long term.

Examples

  • Students with a specific action plan completed projects on time 71% of the time.
  • Deborah saved significant time by limiting her email checks to four set times daily.
  • Break large projects into smaller steps and schedule specific times for each.

2. Learn from Mistakes, Don’t Fear Setbacks

Mistakes happen, but the key is to bounce back quickly and use those errors as learning opportunities. Resilience is an indispensable quality for leaders who aim to respond calmly to challenges and guide their teams effectively.

A systematic approach like the Me-Always-Everything Framework helps leaders break down failures into manageable parts. By analyzing who or what caused the problem, whether it’s a repeated situation, and whether the issue might spread further, leaders can turn setbacks into lessons. Reflecting on these points leads to solutions instead of despair.

To see obstacles in a positive light, shift perspectives. For example, compare a current issue to past challenges overcome. Often, envisioning the worst-case and best-case scenarios helps clarify the likely outcome, reducing anxiety and fostering creative solutions.

Examples

  • A team that lost a client analyzed their mistake, improved processes, and regained trust with new clients.
  • Leaders using the “severity perspective” frame challenges as smaller, manageable issues.
  • Reflecting on past successes gives confidence in tackling new problems.

3. Moods Are Contagious, and Leaders Set the Tone

Your mood doesn’t just affect you—it ripples through the entire office. According to social contagion theory, emotions spread just like a cold, often within minutes, making leading with positivity an impactful choice.

Studies show that a leader’s mood affects teams directly. For instance, when sales managers maintained a positive demeanor, teams generated better results. Even a single person’s mood can alter the work atmosphere, highlighting the need for leaders to manage their feelings.

Good moods can improve performance, while bad attitudes harm it. Techniques like smiling (even forcing it), deep breathing, or taking a short break in nature can lift spirits. When leaders project positivity, productivity across the team improves almost immediately.

Examples

  • Bank tellers in positive moods achieve higher customer satisfaction.
  • Sales teams led by upbeat managers consistently outperformed others.
  • A simple smile boosts mood through muscle memory and sends positive cues.

4. Focus on Strengths, Not Weaknesses

Strong leaders don’t dwell on problems; they ask what’s working and how to build on it. Focusing on strengths not only solves issues faster but also motivates employees by highlighting areas where they excel.

Asking solution-driven questions like, “What is working well, and how can we apply that elsewhere?” fosters innovation. Emphasizing people’s strengths boosts confidence and performance, as shown in a case study where sales teams improved results by acknowledging individual abilities.

It’s also crucial for leaders to understand their strengths. A simple self-assessment of what tasks energize and challenge you can be enlightening. Leaders who focus on their own and their team’s abilities create a more constructive, solution-focused culture.

Examples

  • A sales team that identified and leveraged its collective strengths achieved a 17% increase in sales.
  • Asking, “What are short- and long-term solutions?” prompts constructive brainstorming.
  • Recognizing strong performers helps replicate their success across teams.

5. Be Selective and Slow When Hiring

Hiring mistakes are costly, but careful planning can make the process more reliable. An effective interview centers on the candidate—not just their technical skills but how well they fit into the team and culture.

Traits like attitude, emotional maturity, and adaptability often triumph over experience. Zappos, for instance, asks fun questions to uncover a candidate’s personality, such as how “weird” they are. Google looks for personal characteristics like creativity over resume bullet points.

Spending more time during the interview stage prevents future mismatches. Rather than doing a single interview, consider multiple rounds or immersive day-long trials to determine if the person truly aligns with what’s needed.

Examples

  • Google hires based on cultural fit, valuing creativity and problem-solving more than traditional qualifications.
  • Rackspace keeps candidates in their offices for 9-10 hours to gauge relationship fit.
  • Zappos’ question about “weirdness” screens for personalities fit for their culture.

6. Maximize Team Strengths

Leaders who align team roles with individual strengths empower their employees and drive success. Employees perform significantly better when their strengths are recognized and used effectively.

One study found that managers who focused on employee strengths achieved 50% higher performance rates. Daily conversations about strengths, rather than formal recognition events, help foster team connection while boosting motivation.

Engage your team in discovering their abilities together. Workshops or simple roundtable discussions allow employees to share their core skills. As a result, teams not only complete projects more efficiently but also avoid conflicts, appreciating each other’s contributions.

Examples

  • Workshops asking employees to share strengths generate productive project roles.
  • Understanding a colleague’s abilities avoids friction in collaborative settings.
  • Daily acknowledgment boosts team satisfaction and raises overall engagement.

7. Turn Performance Reviews Into Motivation Tools

Performance reviews shouldn’t feel like critiques; they’re a space for appreciation, goal-setting, and motivation. Leaders can help employees grow by linking reviews to personal strengths and future success.

Goal-setting becomes effective when it’s tangible and challenging. When Gary Latham studied workers with clear, ambitious goals, they outperformed those with generic ones. Encouraging employees to visualize, plan, and write goals down increases their chance of succeeding.

Instead of focusing on past performance, create future previews. Ask employees to describe their ideal success one year forward, helping harness their own aspirations in a creative and practical way.

Examples

  • Specify clear actions instead of vague advice, motivating workers to act.
  • Previewing future achievements sparks imaginative goal-setting and persistence.
  • Teams with challenging yet attainable goals feel pride upon accomplishment.

8. Start Meetings Right, End Them Better

Great meetings start with positivity. A cheerful beginning—whether it’s a compliment or a small token like candy—not only lifts spirits but also increases engagement and focus.

Managing participation during meetings ensures no one dominates or stays silent. Visual tools, like tracking who speaks, can help include everyone. Similarly, closing meetings on a high note ensures that people leave feeling motivated.

Regularly review action points at the end to avoid misunderstandings. People retain the last thing they hear, so emphasizing key progress or next steps solidifies their commitment.

Examples

  • Doctors given candy before meetings made better, quicker diagnoses.
  • Tracking participation keeps dominant voices in check and quiet individuals involved.
  • Ending with a clear next-steps rundown increases accountability and focus.

9. Small Adjustments Make a Big Impact

You don’t need to wait for approval or overhaul everything. Subtle, immediate acts can completely shift team dynamics. Beginning with just three techniques reduces intimidation and creates quick wins.

Focus on clear language to present changes authentically—using jargon undermines relatability. Instead of discussing “social contagion theory,” simply watch your mood and adjust to positive actions. Once colleagues see the effects, they’re more likely to embrace these shifts.

Resistance may arise, which is natural, but it signals engagement. Use resistance as an opportunity to listen and address concerns, ultimately leading to a more cooperative and adaptable atmosphere.

Examples

  • Start today’s meeting by sharing recognition and a small treat; see how it changes the atmosphere.
  • Rephrase academic theories into proactive steps, like planning “when and where” tasks happen.
  • Observe initial pushback to new ideas as part of the change process.

Takeaways

  1. Always plan tasks step-by-step and encourage others to specify when and how they’ll work on goals.
  2. Lift your mood through simple activities, like smiling or taking short walks, to inspire positivity in others.
  3. Make meetings memorable with a warm introduction, varied participation, and clear conclusions.

Books like Profit from the Positive