Book cover of The Long-Distance Teammate by Kevin Eikenberry

Kevin Eikenberry

The Long-Distance Teammate

Reading time icon9 min readRating icon3.6 (466 ratings)

“How do you stay connected, productive, and visible when you’re working miles away from your team? The Long-Distance Teammate shows you how to bridge the gap.”

1. The 3 Ps: Productivity, Proactivity, and Potential

Being a great teammate while working remotely starts with focusing on the 3 Ps: productivity, proactivity, and potential. Productivity is more than just completing tasks; it’s about delivering quality work on time while supporting your team’s goals. Proactivity means anticipating challenges and addressing them before they become problems. Potential involves thinking long-term and aligning your actions with both personal and team objectives.

When you’re productive, you’re not just meeting deadlines but also helping others succeed. For example, if a teammate is struggling with a task, offering assistance can improve the team’s overall output. Proactivity builds trust, especially in remote settings where communication gaps can arise. For instance, flagging a potential delay in a project early allows the team to adjust plans. Lastly, focusing on potential means seeing every task as a stepping stone. Helping a colleague with a side project might seem minor now, but it could lead to future opportunities.

Examples

  • Completing your tasks ahead of schedule to help a teammate meet their deadline.
  • Noticing a recurring issue in team communication and suggesting a new tool to address it.
  • Volunteering for a cross-department project to build skills and relationships.

2. Embrace the Bigger Picture

Remote work can feel isolating, but remembering that you’re part of a larger team can shift your mindset. Your work contributes to the organization’s goals, and your success is tied to the team’s success. This perspective helps you stay motivated and connected, even when working alone.

Think of your role as a piece of a puzzle. For example, if you’re a designer, your work isn’t just about creating visuals—it’s about helping the marketing team attract customers. Understanding how your tasks fit into the bigger picture can make even mundane work feel meaningful. Additionally, staying connected with your manager and teammates ensures you’re aligned with the team’s goals and can offer support where needed.

Examples

  • Asking your manager how your work impacts the company’s long-term goals.
  • Checking in with teammates to see how you can assist with their projects.
  • Reflecting on how your current role contributes to your career growth.

3. The Four Pivot Questions for Productivity

Staying productive at home requires focus and intentionality. The four pivot questions—Where is your focus? What’s the best use of your time? How can you influence others? What habits help or hinder you?—can guide you toward meaningful work.

Start by identifying your focus. If you’re juggling multiple tasks, prioritize the one that aligns most with team goals. Next, evaluate your time. For instance, if you’re spending hours on emails, consider whether that’s the best use of your day. Influencing others involves setting boundaries, like letting teammates know when you’re unavailable. Finally, assess your habits. Small changes, like taking regular breaks, can significantly improve your productivity.

Examples

  • Muting notifications to focus on writing a report.
  • Creating a to-do list and ranking tasks by importance.
  • Closing your office door to signal to family members that you’re working.

4. Choose the Right Communication Tools

Effective communication is more than sending messages—it’s ensuring they’re understood. Remote work requires choosing the right tools for the right purpose. Text-based tools like email are great for detailed instructions, while video calls are better for discussions requiring emotional nuance.

Consider your audience when selecting a tool. For example, if a teammate prefers voice messages, use that method to ensure clarity. Timing also matters. Sending a non-urgent email during work hours is considerate, while a late-night message might disrupt someone’s personal time. Tailoring your communication style to the situation and recipient fosters better understanding and collaboration.

Examples

  • Using email for a detailed project update.
  • Opting for a video call to discuss a sensitive topic.
  • Sending a quick chat message for a simple question.

5. Ethical Visibility: Make Your Work Count

Remote work can make it easy to feel invisible. Ethical visibility ensures your contributions are recognized without appearing self-centered. The key is to frame your accomplishments in terms of team goals and use inclusive language like “we” and “us.”

For instance, instead of saying, “I completed the report,” you could say, “Our team’s report is ready for review.” Participating in meetings and volunteering for tasks also helps you stay visible. Building relationships with teammates through casual conversations or congratulatory notes further solidifies your presence in the team.

Examples

  • Sharing updates in team meetings to highlight progress.
  • Volunteering for a task that aligns with team objectives.
  • Sending a message to congratulate a teammate on their success.

6. Feedback: Give and Receive with Care

Feedback is essential for growth, but it’s often overlooked in remote settings. Giving feedback requires kindness, specificity, and a focus on improvement. Receiving feedback involves listening with an open mind and asking clarifying questions.

Positive feedback is just as important as constructive criticism. For example, praising a teammate for their clear presentation boosts morale. When giving negative feedback, frame it as a conversation. Instead of saying, “You’re always late,” try, “I’ve noticed delays in our meetings and want to discuss how we can address them.” When receiving feedback, resist the urge to defend yourself and focus on understanding the other person’s perspective.

Examples

  • Complimenting a teammate on their creative problem-solving.
  • Suggesting improvements in a way that shows you care about their success.
  • Asking follow-up questions to clarify feedback you’ve received.

7. Prioritize Your Health and Work-Life Balance

Your health is the foundation of your productivity. Remote work often blurs the line between personal and professional life, making it essential to set boundaries and prioritize self-care. Sleep, physical activity, and hobbies are key to maintaining balance.

Establish a consistent sleep routine by avoiding screens before bed. Incorporate movement into your day, whether it’s a walk or a quick workout. Finally, make time for activities that bring you joy, like reading or playing a musical instrument. These habits not only improve your well-being but also make you a better teammate.

Examples

  • Taking a 10-minute walk during lunch breaks.
  • Setting a daily cutoff time for work emails.
  • Spending weekends on hobbies like gardening or painting.

8. Follow-Up After Meetings

Meetings are a cornerstone of remote work, but their impact often fades without follow-ups. Reaching out immediately after a meeting ensures that action items are addressed and questions are clarified.

For example, if a teammate mentioned needing help with a task, send a quick message offering assistance. If you’re unclear about your responsibilities, ask for clarification right away. This proactive approach not only keeps projects on track but also demonstrates your commitment to the team.

Examples

  • Sending a summary email outlining next steps after a meeting.
  • Asking a manager for clarification on a task discussed in the meeting.
  • Offering to help a teammate with their action items.

9. Build Relationships Through Small Gestures

Remote work doesn’t mean relationships have to suffer. Small gestures, like congratulating a teammate or sharing a personal story, can strengthen bonds and create a sense of community.

For instance, sending a quick “Great job!” message after a presentation shows appreciation. Sharing a funny anecdote during a team call can lighten the mood and make you more approachable. These small actions build trust and make remote work more enjoyable for everyone.

Examples

  • Sending a thank-you note to a teammate who helped you.
  • Sharing a personal story during a virtual coffee chat.
  • Congratulating a colleague on their work anniversary.

Takeaways

  1. Use the four pivot questions daily to stay focused and productive.
  2. Practice ethical visibility by framing your accomplishments in terms of team goals.
  3. Prioritize self-care by setting boundaries and incorporating movement into your routine.

Books like The Long-Distance Teammate