Book cover of We Are the Nerds by Christine Lagorio-Chafkin

We Are the Nerds

by Christine Lagorio-Chafkin

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Introduction

In the vast landscape of the internet, few websites have had as profound an impact on online culture as Reddit. Known as the "front page of the internet," Reddit has become a digital behemoth, attracting millions of users and shaping conversations on everything from politics to pop culture. But how did this site, born in a college dorm room, grow to become one of the most influential platforms on the web?

Christine Lagorio-Chafkin's "We Are the Nerds" takes us on a wild ride through the birth and tumultuous life of Reddit. This is not just a story about a website; it's a tale of ambition, friendship, betrayal, and the complex challenges of managing an online community in the age of free speech and viral content.

From its humble beginnings to its current status as the sixth most viewed site in the United States, Reddit's journey is filled with drama, controversy, and unexpected twists. Let's dive into the key ideas and events that shaped this internet giant.

The Birth of Reddit

Dorm Room Dreams

Our story begins in 2001 at the University of Virginia, where two freshmen, Alexis Ohanian and Steve Huffman, first crossed paths. Like many college students, they spent their days eating pizza, drinking beer, and playing video games. But they also shared a keen interest in the emerging world of tech startups.

It wasn't until 2005 that the seeds of Reddit were planted. Ohanian and Huffman attended a talk by Paul Graham, a renowned programmer and entrepreneur. Graham was offering $6,000 to potential founders to develop their ideas over the summer through his business incubator, Y Combinator.

Excited by the opportunity (and the prospect of funding their pizza and beer habits), Ohanian and Huffman pitched an idea for a mobile food ordering service. While Graham wasn't impressed with their initial concept, he saw potential in the duo's enthusiasm and drive. He gave them $12,000 and a new challenge: create a way to aggregate the best content from across the web.

The Birth of the "Front Page of the Internet"

With Graham's guidance and funding, Ohanian and Huffman spent the summer of 2005 bringing Reddit to life. The concept wasn't entirely new – content aggregation sites already existed. What set Reddit apart were its innovative features.

One of the most crucial elements was the upvote/downvote system. This simple yet effective mechanism allowed users to collectively determine which content rose to the top of the site. By giving a virtual thumbs up or down, users became the curators of their own experience, deciding what was worthy of attention.

Another key feature was the introduction of subreddits. These topic-specific communities within Reddit allowed users to dive deep into their niche interests. Whether you were passionate about politics, fascinated by cute animal pictures, or obsessed with obscure TV shows, there was a subreddit for you.

These features laid the groundwork for what would become Reddit's greatest strength: its ability to harness the power of its user base to create a constantly evolving, user-driven content platform.

Growing Pains and Early Challenges

The Slow Climb

While Reddit's concept was solid, growth in the early days was slow. The site faced a classic chicken-and-egg problem: it needed users to generate content, but it needed content to attract users. To jumpstart activity, Ohanian and Huffman resorted to a common tactic in the tech world: they created fake accounts and posted content themselves.

This "growth hacking" technique helped create the illusion of a bustling community, which in turn attracted real users. It was a necessary evil in the early days, but it highlighted the challenges of building a platform from scratch.

Enter Aaron Swartz

In 2006, Reddit merged with Infogami, a startup founded by programming prodigy Aaron Swartz. At just 14, Swartz had already co-authored the RSS 1.0 specification, a key web content syndication format. His addition to the team seemed like a perfect fit for the fledgling Reddit.

Initially, Swartz's contributions were valuable. He helped transition Reddit to the Python programming language, improving the site's performance. However, the honeymoon period was short-lived.

Swartz began to show signs of disillusionment with programming and started to isolate himself from Ohanian and Huffman. He would disappear for days at a time, focusing on his personal blog and pursuing other interests like writing a book on child development. The tension within the team was palpable, and it was taking a toll on everyone involved.

The Condé Nast Acquisition

Despite these internal struggles, Reddit was showing promise. By the fall of 2006, it had nearly a million monthly readers. This growth caught the attention of media giant Condé Nast, which acquired Reddit for $10 million in October 2006.

The acquisition brought new challenges. Ohanian, Huffman, and Swartz became employees of Condé Nast and moved to San Francisco to work out of Wired magazine's headquarters. The corporate culture was a stark contrast to their previous startup environment.

Condé Nast, wary of alienating Reddit's user base, initially took a hands-off approach. This led to some confusion within the parent company about what exactly Reddit was and what it did. Meanwhile, Swartz's erratic behavior continued, eventually leading to his departure from the company.

The Struggle for Identity and Growth

The Illusion of Success

From the outside, Reddit appeared to be thriving in the years following the Condé Nast acquisition. Traffic was doubling every six months, new features were being added, and the site was cementing its reputation as the "front page of the internet."

Much of this success was due to the site's ability to generate viral content and memes. One memorable example was the "Gordon Freeman crowbar" incident in 2008. When the New York Times ran an article about the Large Hadron Collider, featuring a scientist who resembled the protagonist of the video game Half-Life, Reddit users orchestrated a prank to send a red crowbar (a iconic weapon in the game) to the research facility. The scientist's good-humored response became an internet sensation, driving significant traffic to Reddit.

Internal Turmoil

However, behind the scenes, all was not well. The strain of living and working together for years had taken its toll on Ohanian and Huffman. Their personal and creative differences had grown, leading to frequent arguments. The lack of separation between their work and personal lives only exacerbated the tension.

Additionally, Ohanian was dealing with a family crisis, frequently traveling across the country to visit his terminally ill mother. The mental and physical strain became too much to bear.

In late 2009, Ohanian decided to leave Reddit to pursue other projects. Huffman, feeling disillusioned with the direction of the company under Condé Nast, followed suit in 2010. Their departure left a leadership vacuum that would prove challenging to fill.

The Power of the Reddit Community

The Digg Exodus

One of the most significant events in Reddit's history wasn't something the company did, but rather something that happened to a competitor. In 2010, Digg, a popular content aggregation site, received $40 million in venture capital funding. In an attempt to monetize their platform, Digg implemented a redesign that allowed publishers to promote paid content.

This move backfired spectacularly. Digg's users, feeling that the site had "sold out," abandoned the platform in droves. Many of these disgruntled users found a new home on Reddit, leading to a significant boost in Reddit's user base.

This event, known as the "Digg exodus," had a profound impact on Reddit's corporate culture. The fear of alienating their user base in a similar fashion became a driving force in many of Reddit's decisions moving forward.

The Power and Peril of User Influence

The influence of Reddit's user base became evident in numerous ways. When the site started hosting advertisements in 2007, one of the first groups to buy ad space was a pro-cannabis legalization group. When Condé Nast balked at running the ads, Reddit's team, fearing user backlash, decided to run them for free.

This desire to keep users happy also led to some unconventional decisions. In 2014, Reddit's first CEO, Yishan Wong, introduced a policy of donating 10% of advertising revenue to charities chosen by users. While this wasn't financially prudent for a company that wasn't yet profitable, it was seen as a way to build goodwill with the Reddit community.

However, this user-centric approach also had its downsides. Reddit's commitment to free speech, which was largely driven by user demands, allowed some toxic communities to flourish on the platform. This would lead to some of the site's biggest controversies in the years to come.

The Dark Side of Free Speech

The Rise of Controversial Communities

Reddit's staunch commitment to free speech, while admirable in principle, led to the emergence of some deeply troubling communities on the site. The r/Anarchism subreddit, for instance, became a hotbed for posts advocating violence and illegal activities. When Reddit attempted to moderate this content, they were met with fierce resistance from users who saw any form of content restriction as censorship.

Perhaps the most notorious example of Reddit's free speech dilemma was the r/Jailbait subreddit. This community, which at its peak had 20,000 followers, was dedicated to sharing sexualized images of minors. The subreddit's very existence sparked heated debates about the limits of free speech and the responsibilities of online platforms.

The Violentacrez Controversy

At the center of many of Reddit's most controversial communities was a user known as Violentacrez. In October 2012, Gawker journalist Adrian Chen exposed Violentacrez as Michael Brutsch, a 49-year-old programmer from Texas. Brutsch had created over 500 subreddits, many of which were dedicated to shocking or offensive content.

The exposure of Violentacrez brought Reddit's content policies into the spotlight. It raised difficult questions about anonymity, free speech, and the role of platform moderation. While Reddit had long prided itself on its hands-off approach, the Violentacrez incident forced the company to confront the darker aspects of its laissez-faire attitude towards content.

The Free Speech Dilemma

Reddit's leadership often likened the site to an ocean – vast, diverse, and largely untameable. While much of it was vibrant and positive, there were inevitably dark depths filled with unsavory elements. The challenge was finding a balance between preserving the open nature of the platform and preventing it from becoming a haven for hate speech and illegal activities.

This dilemma would continue to haunt Reddit for years to come, forcing the company to repeatedly revisit and revise its content policies. The tension between free speech absolutism and responsible platform management would become one of the defining challenges of Reddit's existence.

Leadership Struggles and Corporate Turmoil

The Post-Founder Era

The departure of Ohanian and Huffman in 2009 and 2010 left a significant leadership gap at Reddit. The company needed someone who could unite the staff, uphold Reddit's core values, and drive growth. In 2012, they thought they had found that person in Yishan Wong, who became Reddit's first CEO.

Wong's primary goal was to make Reddit profitable, a challenging task given the site's commitment to its user base and its resistance to traditional monetization strategies. Under his leadership, Reddit experimented with new revenue streams like "Reddit Gold," a premium membership that offered users extra features.

Wong's Downfall

Despite his efforts, Wong's tenure as CEO was short-lived and tumultuous. His management style was confrontational, leading to conflicts with staff. As time went on, his behavior became increasingly erratic, reminiscent of the issues the company had faced with Aaron Swartz years earlier.

The breaking point came when Wong attempted to move the company's headquarters to a remote suburb of San Francisco, seemingly for his own convenience. When the board rejected this proposal, Wong simply stopped showing up to work. His abrupt departure once again left Reddit without clear leadership.

The Ellen Pao Era

In the wake of Wong's exit, Reddit turned to Ellen Pao to take the helm as CEO. Pao, known for her high-profile gender discrimination lawsuit against venture capital firm Kleiner Perkins, seemed like a capable choice to lead the company through its challenges.

However, Pao's tenure would prove to be even more controversial than Wong's. Employees complained about her abrasive leadership style and the atmosphere of fear and intimidation that developed under her watch. Pao's decision to fire community manager David Coach while he was undergoing treatment for leukemia particularly damaged her reputation both within the company and among Reddit users.

The User Revolt

As news of Pao's management style and decisions spread, Reddit's user base began to turn against her. The situation came to a head in the summer of 2015 when an online petition calling for Pao's resignation gathered over 200,000 signatures. Faced with this overwhelming display of user dissatisfaction, Pao stepped down from her role as CEO.

The Pao incident highlighted the unique power dynamics at play in Reddit's ecosystem. The site's users, long accustomed to having a say in how the platform was run, had effectively forced out a CEO they didn't approve of. This demonstrated both the strength of Reddit's community-driven model and the challenges it posed for traditional corporate governance.

The Return of the Founders

Reconciliation and Homecoming

The turmoil of 2015 created an opportunity for Ohanian and Huffman to return to the company they had founded. In the years since their departure, both had pursued other projects and worked through their personal differences. When news of Reddit's troubles broke, Huffman reached out to Ohanian, and they met to discuss the possibility of returning to Reddit.

During their meeting, they addressed the resentments and misunderstandings that had led to their initial falling out. Huffman admitted he had been upset about Ohanian hiring programmers without consulting him, while Ohanian confessed he had believed Huffman was trying to sabotage his post-Reddit career. By clearing the air, they were able to repair their friendship and focus on the future of Reddit.

New Roles, New Challenges

With Ohanian occupied with other commitments, including his relationship with tennis star Serena Williams, Reddit's board offered Huffman the position of CEO. Huffman accepted in July 2015, with Ohanian joining as an advisor.

However, their return to Reddit was far from a triumphant homecoming. The company was in disarray, with projects over budget and employee morale at an all-time low. Huffman's appointment was met with a wave of resignations, as many employees who had joined under previous leadership chose to leave.

Addressing Content Policies

One of Huffman's first major actions as CEO was to revise Reddit's content policy. In a stark departure from the site's previous stance, Huffman declared that neither he nor Ohanian had created Reddit to be a "bastion of free speech." Under the new policy, content glorifying violence against people or animals would be prohibited.

This move was controversial among Reddit's user base, many of whom had been drawn to the site precisely because of its hands-off approach to content moderation. However, Huffman and Ohanian believed it was necessary to address the toxic elements that had flourished under the previous policy.

The Road to Profitability

With a clearer content policy in place, Huffman and Ohanian turned their attention to making Reddit financially viable. Their efforts began to pay off in 2017 when the company raised $200 million in investment funding, valuing the site at $1.8 billion.

This injection of capital allowed Reddit to invest in improving its infrastructure, developing new features, and expanding its advertising capabilities. The company also began to explore new revenue streams, such as a redesign of the site that made it more appealing to advertisers while still maintaining the core functionality that users loved.

The Ongoing Evolution of Reddit

Balancing Growth and Community

As Reddit continued to grow under Huffman and Ohanian's leadership, the company faced the ongoing challenge of balancing its commercial interests with the needs and desires of its community. The site's users remained fiercely protective of Reddit's culture and were quick to voice their displeasure at changes they saw as compromising the platform's integrity.

This tension was particularly evident in discussions around advertising on the site. While increased ad revenue was crucial for Reddit's financial sustainability, many users viewed ads as intrusive and at odds with the site's community-driven ethos. The company had to find creative ways to monetize that didn't alienate its user base, such as promoted posts that mimicked the style of organic content.

Tackling Misinformation and Manipulation

As Reddit's influence grew, so did concerns about its potential for spreading misinformation and being manipulated by bad actors. The site played a significant role in the 2016 U.S. presidential election, with subreddits dedicated to both major candidates becoming hubs of political discussion and, at times, misinformation.

In response, Reddit began to take a more active role in moderating political content and identifying coordinated disinformation campaigns. This included banning subreddits that were found to be spreading false information or engaging in harassment, as well as implementing new tools to help moderators identify and remove problematic content.

Embracing Diversity and Inclusion

Another area of focus for Reddit in recent years has been improving diversity and inclusion, both within the company and on the platform itself. The company has made efforts to hire a more diverse workforce and to promote underrepresented voices within its community.

This has included initiatives to support and highlight content from diverse creators, as well as partnerships with organizations focused on increasing diversity in tech. On the platform side, Reddit has worked to create safer spaces for marginalized communities and to crack down on hate speech and discrimination.

The COVID-19 Pandemic and Beyond

The COVID-19 pandemic presented both challenges and opportunities for Reddit. As people around the world found themselves spending more time at home and online, Reddit saw a surge in user engagement. Subreddits dedicated to discussing the pandemic became important sources of information and community support.

However, the pandemic also intensified existing challenges around misinformation. Reddit had to balance its commitment to free expression with the need to combat dangerous falsehoods about the virus and vaccines. This led to more aggressive content moderation policies specifically targeting COVID-19 misinformation.

Looking ahead, Reddit continues to evolve and adapt to the changing digital landscape. The company is exploring new technologies like blockchain and NFTs, while also grappling with ongoing issues around content moderation, user privacy, and the role of social media in society.

Conclusion: The Legacy of Reddit

As we reflect on the tumultuous journey of Reddit, from its dorm room origins to its current status as one of the most influential websites in the world, several key themes emerge:

  1. The power of community: Reddit's success is largely due to its ability to harness the collective power of its users. The site's upvote/downvote system and user-generated content model have created a unique ecosystem that keeps users engaged and coming back for more.

  2. The challenges of growth: As Reddit expanded, it faced numerous growing pains, from internal leadership struggles to the difficulties of monetization. The company's journey illustrates the challenges that many startups face as they transition from scrappy upstarts to established players.

  3. The free speech dilemma: Reddit's commitment to free speech has been both a strength and a weakness. While it has allowed for vibrant discussions and the sharing of diverse viewpoints, it has also led to the proliferation of harmful content. The ongoing struggle to balance free expression with responsible platform management remains one of Reddit's biggest challenges.

  4. The importance of adaptability: Throughout its history, Reddit has had to adapt to changing technologies, user expectations, and societal norms. Its ability to evolve while maintaining its core identity has been crucial to its longevity.

  5. The impact of leadership: The various leadership changes at Reddit, from its founders to outside CEOs and back again, have each left their mark on the company. The return of Huffman and Ohanian brought a renewed focus on the site's original vision, tempered by the lessons learned during their time away.

Reddit's story is far from over. As the internet continues to evolve, Reddit will undoubtedly face new challenges and opportunities. However, its journey so far demonstrates the profound impact that a simple idea – a platform for sharing and discussing content – can have on the digital world.

From its humble beginnings in a college dorm room to its current status as a global internet phenomenon, Reddit has shaped online culture in countless ways. It has given voice to communities large and small, sparked movements, broken news, and created countless memes. It has also grappled with serious issues around free speech, privacy, and the responsibilities of social media platforms.

As we look to the future, Reddit's ongoing evolution will likely continue to reflect and influence the broader trends shaping the internet and society at large. Whether you're a daily user or have never visited the site, the story of Reddit offers valuable insights into the power of online communities, the challenges of managing a global platform, and the ever-changing nature of the digital world.

In the end, "We Are the Nerds" is not just the story of a website, but a chronicle of how the internet itself has grown and changed over the past two decades. It's a testament to the power of ideas, the importance of community, and the unpredictable nature of innovation in the digital age.

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