“What really causes someone to rob a bank, cheat on their taxes, or pay less for a bagel than they should?” Freakonomics dives into the unexpected forces shaping human behavior.

1. Incentives Shape Behavior in Surprising Ways

Incentives influence almost every decision we make, motivating us to pursue rewards or avoid losses. They fall into three categories: economic (affecting money), social (affecting reputation), and moral (affecting conscience). Often, a mix of these types is most effective in shaping behavior.

However, designing incentives isn’t always straightforward. The wrong incentive can undermine people's moral or social motivations, creating unexpected outcomes. For example, a daycare in Haifa, Israel introduced a $3 fine to discourage parents from picking up children late. Instead of reducing tardiness, the fine doubled late pick-ups because parents saw paying a small fee as an escape from guilt.

Once incentives replace or weaken existing motivations, removing them doesn’t restore the original behavior. After the daycare dropped the fines, lateness remained unchanged. The key takeaway? Incentives can be powerful, but poorly designed ones can backfire.

Examples

  • $3 fines causing guilt-free tardiness at Haifa daycare centers
  • Teachers incentivized by test scores may focus solely on test preparation
  • Small tax discounts as an incentive to install solar panels, motivating homeowners financially

2. Context Impacts Incentive Effectiveness

Incentives can produce different results depending on external factors such as mood, weather, or local culture. People don’t always behave rationally; instead, their responses often depend heavily on circumstances.

Consider Paul Feldman, who left bagels and payment boxes in office snack rooms, relying on honesty. Unexpectedly, payment rates fluctuated based on seasons, holidays, and office morale. On warm, sunny days, people were more legitimate in paying, while holidays like Thanksgiving led to decreases, perhaps due to stress. After tragic events like 9/11, empathy surged, leading to higher payment rates.

This variability reminds us that while incentives offer value, their success often lies in timing and environment. What works one day could fail the next due to shifting moods or conditions.

Examples

  • Paul's bagel experiment showing honesty improved on warm days
  • Surge in empathy after events like 9/11 increasing honesty
  • Reduced work ethic during stressful, busy holiday periods

3. Experts Sometimes Exploit Information Gaps

Experts occupy a privileged position because they know more than the average person. Unfortunately, this knowledge gap—called information asymmetry—allows them to take advantage of others. People trust experts, but that trust isn’t always deserved.

For instance, real estate agents handling their clients' homes tend to sell more quickly and at lower prices than when they sell their own properties. Why? Because their small commission gains are outweighed by incentives to close deals quickly. Similarly, mechanics may charge for unnecessary services because customers don’t fully understand car maintenance.

Laypeople must approach expert advice with skepticism, especially when their own objectives may misalign with those of the specialists.

Examples

  • Real estate agents securing higher prices for their own homes
  • Mechanics upselling unneeded car repairs
  • Financial advisors prioritizing funds that reward them with fees

4. Fear Can Be a Manipulative Tool in Decision-Making

Fear distorts rational thinking, particularly when you're unfamiliar with a situation. Experts often capitalize on anxiety to drive behavior in their favor. Car salespeople might convince you to spend more on a vehicle by preying on fears about safety, whereas funeral directors may exploit grief to sell pricier options.

Your “fear of missing out” is another vulnerability. Stockbrokers often push hasty investments by highlighting limited opportunities. Recognizing fear-based tactics can help you slow down, seek second opinions, and make informed decisions.

Examples

  • Car dealers exaggerating safety risks to push higher-cost models
  • Funeral directors steering grieving families toward expensive caskets
  • Stockbrokers encouraging impulsive decisions by amplifying "once-in-a-lifetime" opportunities

5. Technology is Leveling the Playing Field

The internet has reduced information disparities between experts and consumers. Unlike the past, when researching options required time and effort, online tools now make price comparisons and reviews widely accessible. For instance, in the 1990s, the rise of life insurance comparison websites caused a substantial drop in policy prices.

Consumers who educate themselves online can better resist predatory tactics. A homebuyer today, for example, can access detailed histories and price data for properties, making it easier to negotiate with real estate agents. The digital era has empowered individuals to challenge authority and demand transparency.

Examples

  • Comparison websites slashing life insurance prices
  • Online reviews exposing businesses that deliver poor service
  • Expanding access to competing offers in real estate, retail, and travel industries

6. Missing Information Sparks Distrust

Humans dislike ambiguity. When sellers omit information, buyers often assume the worst. For instance, a brand-new car depreciates drastically the moment it’s resold. Why? Buyers suspect something could be wrong with the car, even if no evidence supports this.

Similarly, online dating profiles without photos generate little interest. People interpret the omission as a sign the user has something to hide. Transparency in communication builds trust, while a lack of openness leads others to fill gaps with negative assumptions.

Examples

  • Depreciating values of perfectly fine secondhand cars
  • Online dating profiles without photos driving away potential matches
  • Products with unclear descriptions leading to drops in sales

7. Our Risk Perception is Often Illogical

The threats we worry about most aren’t always statistically significant. Media coverage paints vivid images of plane crashes and terrorist attacks, making these events seem more frequent than they are. Concurrently, we overlook dangers like swimming pools, which cause more deaths annually than firearms.

Our sense of control skews perception too. Despite similar death risks, people feel safer driving than flying simply because they hold the steering wheel. Learning the actual odds behind risks helps reduce unnecessary fears.

Examples

  • Gun accidents versus swimming pool fatalities: pools are deadlier
  • Exaggerated fear of shark attacks after news coverage, though rare
  • Greater dread of flying compared to car travel despite equivalent odds of safety

8. Correlation Doesn’t Equal Causation

People often confuse simultaneous events for cause and effect. When two factors increase together, we might incorrectly believe one caused the other. For example, Washington DC has both high homicide rates and many police officers. However, the officers aren’t causing violence; higher crime rates simply require more law enforcement.

This misunderstanding appears in politics too. Winning candidates attract greater campaign contributions, but this doesn’t mean money guarantees electoral success. Studies show additional spending barely alters voting outcomes.

Examples

  • Washington DC's police-population correlation unrelated to crime causes
  • Assumed political campaign spending influencing votes disproven by data
  • Ice cream sales linked to spikes in crime due to both peaking during summer (shared circumstances, not causation)

9. Immediate Causes Distract Us From Deeper Ones

When seeking explanations, people often blame the most obvious, immediate factors while overlooking deeper ones. In the 1990s, U.S. crime rates dropped sharply. Initial explanations included more innovative policing and gun control policies. However, researchers later linked much of the reduction to legalized abortions, which led to fewer births of at-risk children in poverty.

This tendency to dismiss longer-term influences hinders understanding. A complete analysis requires asking, “What made this series of events possible?”

Examples

  • Roe v. Wade reducing at-risk crime statistics decades later
  • Environmental disasters falsely blamed on isolated mistakes rather than systemic issues
  • Health problems attributed to fast food, ignoring broader nutrition habits over time

Takeaways

  1. When setting incentives, weigh possible unintended consequences and consider preexisting motivations like morals or social concerns.
  2. Take time during transactions to research and balance what you’re told by experts with independent facts, avoiding rushed decisions.
  3. Resist fear-based marketing or information that could lead you astray. Slow down and assess risks realistically based on data.

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