Book cover of Rituals Roadmap by Erica Keswin

Erica Keswin

Rituals Roadmap

Reading time icon9 min readRating icon3.9 (142 ratings)

Rituals transform ordinary moments into meaningful human connections; they’re the secret ingredient to a thriving workplace.

1. Workplace Rituals Drive Connection and Success

Rituals in the workplace aren’t just charming diversions; they’re the glue that binds employees to a shared mission. They provide psychological comfort and a sense of belonging, allowing teams to function like cohesive units instead of isolated individuals. When rituals bring purpose and psychological safety to the forefront, they naturally enhance performance.

One hallmark of effective rituals is their ability to rise above the mundane. For example, journalists at the New York Times once cherished a daily 4 p.m. snack cart. While not essential, this ritual transformed a simple coffee break into a unifying moment of respite and connection.

Rituals are also cost-effective yet impactful. Banishing stress and fostering camaraderie doesn’t demand hefty budgets; it often takes just thoughtful gestures. DoSomething.org exemplifies this by passing a stuffed penguin toy during meetings, a playful act that costs little but boosts team spirit.

Examples

  • New York Times' 4 p.m. snack cart that staff still reminisce about
  • DoSomething.org’s use of a stuffed penguin to spark meetings
  • Microsoft’s budget-friendly M&Ms to celebrate work anniversaries

2. Morning Rituals Set the Tone for Productivity

How we start our day determines our mindset and performance. Turning morning routines into rituals imbues them with purpose, creating a special momentum to face challenges. By treating mundane actions like your commute or coffee brewing as a ceremonial precursor to the day, you prime your brain for focus.

For instance, Spanx CEO Sara Blakely takes a long, leisurely drive to work daily. It’s not about the destination but the process of reflecting and preparing. Similarly, Georgetown professor Cal Newport starts his day in “Monk Mode” – he avoids emails and distractions until 11 a.m., prioritizing deep, focused work.

Anchoring rituals to existing enjoyable habits also increases commitment. Simple practices like a morning walk or meditation can transform into rituals when tied to intentions like entering the workday with a clear mind.

Examples

  • Sara Blakely’s reflective morning drives
  • Cal Newport’s Monk Mode mornings
  • Rich Pierson’s hour-long meditation before work

3. Instill Purpose and Presence in Meetings

Meetings are often viewed as drudgery, but with the right rituals, they can transform into purposeful gatherings. Rituals foster engagement by reminding team members of why they’re meeting and encouraging focused attention.

To ensure alignment, you can start meetings with a guiding question: “Why are we here together?” This technique, called the “Passover Principle,” narrows focus and fosters collaboration. Adding a grounding moment, like ringing a bell for silence, helps participants fully engage.

Leadership examples like Eileen Fisher ringing a bell to open discussions or companies rotating meeting chairs to encourage varied input demonstrate how rituals turn meetings from mind-numbing to meaningful.

Examples

  • Eileen Fisher’s bell for introspective starts
  • Asking foundational questions to clarify meeting goals
  • Rotating leadership during meetings to share responsibilities

4. Shared Meals Strengthen Team Bonds

Eating together gives teams opportunities to connect organically. Shared meals build trust and camaraderie, qualities that directly transfer to better collaboration during work hours.

Research backs this up – a Cornell study on firefighters revealed that teams who routinely ate together performed much better than those who didn’t. Horizon Media’s Friday bagel ritual, with the CEO footing the bill, is another great example of how even large teams can unite over food.

Beyond regular meals, personalized food-related traditions add charm. At KIND Snacks, an employee takes it upon himself to cook Belgian waffles every Wednesday for his teammates, showing genuine appreciation.

Examples

  • Cornell’s study linking communal meals to firehouse success
  • Horizon Media’s Friday bagels for 3,000 employees
  • KIND Snacks employee Neil’s weekly waffle breakfasts

5. Celebrate Achievements with Rituals

Celebrating employee efforts shows them they matter. Rituals mark these moments with joy, ensuring workers feel appreciated and engaged in the workplace.

Ketchum PR recognized this idea with their “Shittiest Moment Award,” humorously transforming tough times into valued experiences. Black Sheep marketing agency celebrates anniversaries by letting employees direct entire outings dedicated to their favorite activities.

Recognizing milestones, from “Employee of the Month” awards to simple thank-you emails, builds a positive atmosphere, showing teams their hard work is valued.

Examples

  • Ketchum PR’s “golden toilet” award for overcoming challenges
  • Black Sheep’s personalized anniversary outings
  • Tokens like thank-you notes or team shoutouts

6. Transform Endings Into Meaningful Goodbyes

Rituals at the close of projects or workdays give teams a chance to reflect and find closure. Ending well ensures a clean slate for the next task and boosts morale.

GoHealth Urgent Care exemplifies a powerful closing ritual. Team leaders send reflective emails recounting daily events, fostering a sense of shared accomplishment. Fridays also offer a ripe opportunity for end-of-week traditions – Glamsquad rewards employees with group pedicures, infusing fun into endings.

By recognizing conclusions meaningfully, companies can reduce burnout and create positivity around transitions.

Examples

  • GoHealth’s daily leadership emails recapping events
  • Glamsquad’s relaxing Friday pedicures
  • Teams ending busy quarters with celebrations or sharing reflections

7. Rituals Offer Stability During Change

In unpredictable times, rituals become anchors. They steady teams, create moments of levity, and offer much-needed connection, particularly in remote work settings.

For example, during the pandemic, Zoom calls became an unexpected setting for new rituals. Udemy’s CEO turned Friday coffee chats at his kitchen table into a way for employees to connect informally. Even symbolic acts like banging on pots and pans to thank healthcare workers bound communities together in a shared purpose.

These examples highlight the adaptive nature of rituals in maintaining team spirit, even amid uncertainty.

Examples

  • Udemy’s casual CEO-led coffee chats on Fridays
  • Global family bonding over Zoom trivia nights
  • New York residents applauding healthcare workers nightly

8. Rituals Cultivate Belonging for Younger Generations

Millennials and Gen Z are driven by meaningful recognition. Rituals help bridge generational preferences for ongoing feedback and appreciation in the workplace.

Studies show that younger employees prefer frequent interactions with bosses and teams. In response, companies use rituals like weekly shoutouts, team activities, or milestone celebrations to align with these expectations, cultivating loyalty and engagement.

By creating a culture of consistent appreciation, companies cater to evolving workplace dynamics.

Examples

  • Studies confirming younger generations want continuous feedback
  • Milestone celebrations that regularly reinforce team commitment
  • Recognition programs tailored to employee efforts

9. Employer-Led Rituals Improve the Work Experience

Well-designed rituals are surprisingly low-cost yet high-return investments for companies. Rituals tied to purpose build morale, reduce anxiety, and support productivity.

Simple practices like Microsoft’s M&Ms for anniversaries, DoSomething’s passing penguin toy, or meditation bells achieve their goals without elaborate budgets. They serve as reminders that anyone – from top leadership to employees – can create rituals.

Every individual’s involvement ensures rituals feel authentic and valued.

Examples

  • Microsoft’s M&Ms reward small but meaningful accomplishments
  • DoSomething’s penguin-toss tradition adding fun to discussions
  • Morning or weekly team rituals, like guided mindfulness moments

Takeaways

  1. Start a simple workplace ritual – it can be as small as giving shoutouts in a meeting or personalizing team celebrations.
  2. Use end-of-day or week rituals to provide closure and prepare for fresh starts.
  3. Create a personal “Attagirl” folder to compile your achievements, reminding yourself of wins during tough times.

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