"Leadership is not about being in charge. It is about taking care of those in your charge." — Does true leadership come from authority or accountability?
1. Step Back to Move Forward
Effective leaders can often become overwhelmed by the intensity of a situation, which clouds judgment. In such moments, stepping back—both physically and mentally—offers clarity and a broader perspective. Jocko Willink underscores how crucial it is to detach emotionally and analyze situations without bias to make well-grounded decisions.
He recounts a training mission involving a Navy SEAL team stuck on an offshore oil rig, unable to move forward. Willink detached from tunnel-vision thinking, surveyed the environment, and pinpointed the path by stepping back. By doing so, he was able to rally the team and provide much-needed direction.
Taking a literal step back in civilian work environments—such as pausing during heated meetings—can similarly allow leaders to reassess their position, separate urgent issues from noise, and decide rationally rather than impulsively.
Examples
- Willink raising his weapon to a “high-port” position to observe surroundings.
- Stepping away from a heated desk discussion to focus on the broader strategy.
- Managers regrouping during a stalled project to reassess team dynamics and timelines.
2. Balance Through Leadership Dichotomy
Leadership isn’t a rigid formula; it requires balance in every aspect. Willink calls this the "Dichotomy of Leadership." A leader must find a way to be assertive yet approachable, disciplined yet empathetic, and directive yet collaborative.
He describes a commander who refused team input, relying on his own ideas and damaging team morale. This example serves to stress that inflexibility as a leader can hinder success. Collaboration and trust within the team are as vital as clear direction.
Striking this balance fosters team loyalty and positions the leader as a respected guide rather than a feared authoritarian. This respectful dynamic sets the stage for the leader's ability to take ownership of failures and adapt strategies intelligently.
Examples
- A leader who avoids micromanaging but doesn’t take a completely hands-off approach.
- Moderating assertiveness to ensure team members feel encouraged, not intimidated.
- Delegating tasks appropriately while offering open channels for advice.
3. Humility Builds Respect
Humility is the cornerstone of great leadership. Acting arrogant or entitled alienates a leader from their team and weakens bonds. In contrast, recognizing one’s own shortcomings, asking for help, and being willing to "pick up brass" create respect and connection.
"Picking up brass” refers to the tedious but necessary task of cleaning spent bullet shells after practice. Leaders who engage in such menial jobs set an example, showing they’re not above the team. Willink reminds readers that demonstrating a readiness for hard work builds relationships and reveals valuable insights into team dynamics.
Just as importantly, humility encourages leaders to admit when they lack knowledge. This transparency makes them more approachable and trustworthy, and it cultivates an environment where others feel comfortable speaking up.
Examples
- A leader volunteering to assist with tedious administrative audits.
- A manager seeking mentorship or feedback from newer employees to improve processes.
- A CEO openly admitting a misstep publicly and outlining steps to rectify it.
4. Empower Teams for Success
Teams are more effective when they are trusted to lead. Leadership isn’t dictating every move; it’s empowering others to take ownership. Willink emphasizes that allowing team members to devise their own plans fosters accountability and motivation.
The Navy SEAL principle of decentralized command illustrates this. Each SEAL team member knows the mission objectives and has the authority to make decisions when necessary. This decentralization ensures everyone is invested in the mission’s success.
Willink advises leaders to refrain from imposing their plans unless a subordinate’s proposal is clearly unworkable. This autonomy allows team members to learn, problem-solve, and strengthen their skills—all while respecting the leader’s broader goals.
Examples
- Encouraging a team’s marketing proposal even if it’s marginally different from personal ideas.
- Allowing an employee-led initiative to launch despite its small imperfections.
- Empowering team captains in sports to adjust on-field strategies rather than relying solely on coaches.
5. Decide Iteratively, Not Instinctively
Decision-making doesn’t have to boil down to all-or-nothing choices. Instead, taking incremental steps allows leaders to test assumptions, gather more data, and minimize risks.
Willink explains this through military operations. When pursuing a target based on uncertain intelligence, he suggests advancing incrementally, sending recon teams forward little by little while evaluating progress at every stage. This careful process balances risk and ambition.
Applying this principle in everyday scenarios can lead to better results, as it avoids costly overcommitments early on and enables dynamic adjustments to changing circumstances.
Examples
- Introducing small pilot programs to test company policy changes before scaling.
- Progressively approving a budget increase while monitoring expenses closely.
- Incrementally launching products in smaller test regions.
6. Lead Without Letting Ego Interfere
Unchecked egos can wreck leadership. A leader overly focused on proving worth or superiority alienates the team and narrows options for effective problem-solving. Willink advises prioritizing humility and collaboration over ego-driven success.
Managing peers illustrates this dynamic. Rather than dominating the process, Willink suggests encouraging peers to lead, empowering them to show initiative and responsibility. Effective peer leadership builds a culture of mutual respect.
Similarly, ego-driven punishment policies can backfire. By taking time to evaluate context, leaders ensure disciplinary actions are just, encouraging growth rather than resentment.
Examples
- Allowing a peer to showcase their expertise during strategy sessions.
- Correcting a team member’s failure without aggressively blaming them.
- Checking your own behavior when tempted to micromanage tasks.
7. Deliver Praise and Criticism Thoughtfully
The way leaders communicate praise and criticism strongly affects morale and productivity. Willink advocates for specific, balanced praise and constructive criticism that keeps people motivated.
Generic compliments may unintentionally reduce drive. Instead, Willink suggests identifying particular actions worthy of praise. Similarly, criticism should provide guidance, ensuring it strengthens rather than deflates the recipient.
When employees understand exactly what was done well—or how improvement can be achieved—they stay closely aligned with goals and motivated to succeed.
Examples
- Praising a team member by saying, “Great job on identifying key market trends in the report.”
- Combining a critique with actionable advice: "Next time, try double-checking customer feedback before drawing conclusions."
- Saying, “This success is part of a much bigger vision, and I’m excited for what’s to come!”
8. Prevent Rumors with Transparency
Information gaps within teams are breeding grounds for rumors and tension. Willink stresses that proactive and consistent communication prevents misunderstandings and keeps everyone focused.
Establishing clear lines of communication ensures that no one gets left in the dark. If errors occur, leaders should explain them openly rather than allowing speculation. Doing so maintains trust and shows that the leader values honesty over secrecy.
Frequent updates and candid explanations foster confidence in leadership and reduce the disruptions caused by hearsay or miscommunication.
Examples
- Sharing project status updates with the whole team, not just managers.
- Acknowledging setbacks during company town halls instead of masking failures.
- Establishing a shared communication hub to keep everyone aligned.
9. Leadership Is About Team Over Self
Ultimately, leadership is not about asserting authority—it’s about serving the team. The leader’s job is to nurture team success, ensuring everyone grows and contributes effectively while feeling respected.
Jocko Willink underscores that putting yourself aside for the greater good leads teams to perform at their best. Whether stepping into work alongside the group, ensuring clear role communication, or owning up to failures, leaders lead by building those around them.
This approach not only achieves objectives but creates a lasting culture of trust and respect that fuels long-term results.
Examples
- Clarifying how each role contributes to overall project success.
- Taking the blame when company goals are missed instead of blaming employees.
- Offering mentorship opportunities for ambitious team members.
Takeaways
- Pause during high-pressure moments to step back and gain perspective before making decisions.
- Use specific praise and critiques to guide your team, ensuring communication motivates rather than stagnates.
- When addressing failures, own up to your role in the problem and let team members see you lead by accountability.