Book cover of Reconstructing DEI by Lily Zheng

Lily Zheng

Reconstructing DEI

Reading time icon13 min readRating icon4.1 (20 ratings)

DEI work isn't just a professional duty—it's a transformative journey of learning, connection, and action for lasting organizational change.

1. Know Yourself First

Effective diversity, equity, and inclusion work starts with introspection. Identifying your personal values helps anchor your decisions and actions amidst challenges. Think about your top eight values—like integrity or fairness—and analyze how they show up in your life. Understanding yourself is the first step in navigating the DEI domain authentically.

Beyond values, explore your social identities. Consider dimensions such as race, gender, religion, sexuality, or immigration status. Reflect on how these identities provide privilege or create challenges. Understanding this interplay helps you leverage your expertise while staying mindful of gaps in your knowledge.

Finally, connecting these exercises, identify a topic in which your identity has given you unique expertise. How would you share insights from it? Similarly, consider areas where you lack expertise—what would you want to learn if someone presented to you? This approach sharpens both humility and confidence, critical traits for effective DEI work.

Examples

  • Reflecting on compassion as a core value helps navigate difficult conversations empathetically.
  • Understanding the privileges tied to your nationality can broaden your perspective when advocating for equity.
  • Knowing your gaps in expertise might lead you to explore experiences beyond your immediate community.

2. Build DEI Relationships

DEI work is strengthened in partnerships. Start by identifying shared goals where collaboration could amplify impact. Whether it’s addressing biased remarks in meetings or organizing inclusive events, teamwork is key.

Approach potential allies with a clear request. Explain the goals, outline how collaboration would work, and emphasize mutual benefits. One common example is partnering with a colleague for real-time accountability, like flagging biased comments during discussions to ensure fair dialogue.

Besides direct actions, asking for help is a valuable tool. Influence extends through relationships. For instance, if your role lacks direct authority to implement change, request managerial support. Structuring realistic asks and showing alignment with shared goals can move barriers.

Examples

  • Collaborating with a peer to call out microaggressions increases impact and decreases fear.
  • Seeking time in team meetings to amplify diverse voices promotes inclusion without unilateral control.
  • Building partnerships with external experts brings fresh perspectives to organizational challenges.

3. Define Clear DEI Goals

A vague aim like “promoting diversity” doesn’t create measurable results. Instead, define specific goals and use data to uncover and address inequities. For example, aim for balanced representation in leadership or ensure a workplace is accessible for all.

Create hypotheses based on observations and test them with evidence. If you suspect discrimination against certain groups, survey employees, evaluate related complaints, and host focus groups. Combining qualitative and quantitative data supports rigorous evaluation.

Share your results using strong storytelling. Explain who’s affected, why the issue exists, and actionable solutions. For example, connect employee disengagement caused by exclusionary practices to your company’s performance goals, encouraging stakeholders to act.

Examples

  • Gathering demographic data clarifies group representation in broader organizational roles.
  • Employee focus groups reveal specific pain points affecting team dynamics.
  • Sharing evidence that connects representation with company outcomes inspires leadership buy-in.

4. Foster Inclusive Cultures

It’s not enough to identify inequities—cultivating inclusivity is the core of DEI. Educate yourself about diverse experiences so others don’t shoulder the responsibility of teaching. Proactive learning, whether through reading or engaging cultural content, expands awareness.

Within organizations, improve microcultures—small groups with their own norms and dynamics. Identify areas resistant to inclusivity and brainstorm changes. For example, redefine decision-making processes to include all voices rather than rely on dominant personalities.

Strengthen inclusivity by celebrating growth and learning from mistakes. Encourage vulnerability by rewarding individuals who openly reflect on lessons from errors, making a safer space for trial and improvement.

Examples

  • Researching a colleague’s cultural background independently avoids placing a burden on them.
  • Structuring meetings to ensure quieter team members share insights changes participation norms.
  • Publicly appreciating staff who share how they’ve learned from mistakes sets a tone of trust.

5. Address Conflict Restoratively

In DEI, conflict is inevitable, but how it’s handled makes all the difference. Active listening is foundational. This means listening fully to understand—not just to reply. Reflect on what’s said, ask clarifying questions, and validate emotions.

Own the role you’ve played in either causing or experiencing harm. If you’ve been hurt, reflect on how you’d want amends made. If you’ve caused harm, focus on accountability instead of defensiveness. Thoughtfully mending these situations demonstrates integrity.

Move from punitive responses to restorative practices. Rather than blame, seek solutions—like dialogue, genuine apology, and behavior changes. This approach can transform harm into a chance to rebuild stronger connections.

Examples

  • Paraphrasing someone’s concerns during a disagreement clarifies misunderstandings.
  • Sharing your feelings without assigning blame diffuses tension in sensitive talks.
  • Apologizing sincerely and committing to actionable change mends relationships.

6. Build Coalitions for Change

DEI progress hinges on collective action, not isolated efforts. Start by identifying stakeholders and how potential changes will affect them. Balance perspectives from those who stand to benefit and those resistant to lose position or power.

Analyze this network’s motivations and influence. What resources—financial, persuasive, or emotional—can they bring to the movement? For example, a senior leader’s support might unlock organizational funds, while a charismatic advocate rallies grassroots energy.

With these insights, craft personalized outreach strategies. Use shared goals—like improving company reputation or operational success—to appeal for help and align diverse groups toward a broader vision.

Examples

  • Mapping stakeholders reveals surprising allies and hidden barriers among decision-makers.
  • Securing leadership endorsements amplifies credibility across formal contexts.
  • Aligning DEI work with organizational priorities bridges ideological divides.

7. Design a Tailored DEI Strategy

Every organization has unique challenges, so a DEI strategy should avoid copy-paste solutions. Start locally by identifying the most pressing inequities and outcomes. Prioritize three objectives that address those issues meaningfully—like improving leadership diversity or creating accessible workspaces.

Focus on specific initiatives and understand where resources are best spent. For instance, reforming recruitment to reach underrepresented communities offers focused change. Set clear timelines to ensure accountability remains consistent.

Secure buy-in and adjust for challenges. If resistance arises from historical failures, adopt a small successes approach, ensuring that tangible progress is visible early on to inspire trust.

Examples

  • Partnering with diverse colleges grows talent pipelines in underrepresented fields.
  • Adding anonymous feedback channels empowers marginalized voices.
  • Regular updates showcasing progress rebuild stakeholder trust over time.

8. Assessing Organizational DEI Maturity

Measure your organization’s DEI maturity level regularly. At the entry level, organizations draft policies and hold cultural events, but without strong leadership backing. Higher levels integrate DEI deeply into operations, sharing data-driven outcomes widely.

To assess maturity, evaluate foundational, internal, and external elements against a four-level scale. Reflect on changes within each area since the last assessment. Then collaborate cross-functionally to create actionable next steps to reach the next level.

This iterative process grounds efforts in accountability and transparency, propelling sustainable change across time without burnout.

Examples

  • Recognizing gaps between leadership initiatives and staff sentiment prevents misalignment.
  • Conducting anonymous surveys tracks shifts in workplace belonging over months.
  • Sharing monthly updates on maturity ratings aligns teams around gradual growth.

9. The Work Never Ends, but You Must Recharge

The long-term nature of DEI commitments can be exhausting. Prevent burnout by focusing on progress over perfection. Celebrate milestones even as the broader vision continues.

Regularly reflect on the balance between work pursuits and personal fulfillment. Meaningful hobbies and relationships outside of DEI keep passion sustained instead of drained.

Remember, you can’t lead inclusiveness outwardly without self-care. Time away from work revitalizes efforts, making you a more effective advocate for change.

Examples

  • Celebrating small wins like an improved survey score builds lasting morale.
  • Taking breaks away from the field helps fresh perspectives emerge.
  • Pursuing art or outdoor activities provides balance between passion and rest.

Takeaways

  1. Build daily habits of self-reflection around your values and social identities to ground your DEI commitment.
  2. Develop collaborative strategies, partnering with others for shared accountability and greater results.
  3. Periodically assess organizational DEI maturity to remain adaptable and aim for sustainable, meaningful growth.

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